Service Terms and Project Agreement

Service Area

Grand Traverse & Surrounding Counties

 Email

info@walletfriendlytc.com

Text or Call

231-224-6490

Terms of Service

Terms of Service Wallet Friendly Restoration and Property Services Last Updated: May 2026

PLEASE READ CAREFULLY BEFORE ACCEPTING AN ESTIMATE OR SCHEDULING A PROJECT.

By accepting our estimate and scheduling services with Wallet Friendly Restoration and Property Services (also referred to as “Wallet Friendly,” “Company,” “we,” “us,” or “our”), you (“Client,” “you,” or “your”) acknowledge and agree to the following terms and conditions. These terms form a legally binding contract between you and the Company.

Services We Provide

Wallet Friendly Restoration and Property Services provides a wide range of residential and commercial services, including but not limited to: general home repair and maintenance, concrete and masonry work, tile installation, flooring (including commercial-grade and specialty floors), painting, hauling and transport services (including camper and RV hauling), property cleanup, and other restoration or improvement services as estimated.

Material List Notice

While we strive to provide accurate estimates for all materials, please note that some materials may not be estimated and priced upfront due to unforeseen conditions or unknown factors that only become apparent after the project has begun. Any additional materials that need to be purchased will be presented with a purchase receipt and must be paid for on the same day. All material costs are based on current prices, which are subject to change by the supplier and will be adjusted as needed.

1. Deposits and Payment Schedule

To schedule your project, Wallet Friendly Restoration and Property Services requires:

  • 100% of all material, tool, and equipment costs upfront. Materials, tools, and/or equipment must be purchased or ordered prior to starting the project to ensure the job can be performed as planned.
  • 50% of the estimated labor costs upfront for projects totaling $1,000.00 or more. This labor deposit secures your project in our schedule.

For projects exceeding 24 hours of work, or when additional time is required due to unforeseen circumstances, progress payments will be due every Friday until the project is completed.

2. Billing Terms

Billable hours include both on-site and off-site work required to complete your project. This includes, but is not limited to, time spent on planning, sourcing materials, vendor coordination, and travel.

3. Final Payment

The remaining balance for services must be paid upon completion of the job. All final payments are due by 6 PM on the calendar day of project completion.

4. Late Payments and Fees

Any payment not received by 6 PM on the day of project completion may result in a 5% late fee added to the total balance, as well as any applicable transaction fees.

5. Accepted Payment Methods

We accept the following payment methods:

  • Checks made payable to Jerry Rousseau (Preferred)
  • ACH transfers (banking on file)
  • Credit and debit cards (a 4% transaction fee applies)

Returned checks will result in a $40.00 fee per transaction. ACH and card payment details can be saved securely through your Client Hub. You may authorize Wallet Friendly Restoration and Property Services to process payments automatically by providing written consent via text or email, or you may pay manually online.

6. Travel Surcharges

We service many counties outside of Grand Traverse County. Any work performed outside of Grand Traverse County will incur a $50.00 per day travel surcharge.

7. Tools and Equipment Costs

While Wallet Friendly Restoration and Property Services maintains a well-stocked inventory of tools, it is not feasible to have every tool required for every specific job. If specialized tools or equipment are needed for your project and we do not currently have them, we will need to purchase or rent them. All or a portion of this cost may be passed on to the client.

8. Safety-Related Purchases

Occasionally, items may need to be purchased that do not appear directly related to the project but are necessary to ensure the safety of our team. For example, tick repellent required for outdoor work or other protective supplies. The cost of these items is the client’s responsibility.

9. Additional Materials

Any same-day materials, tools, or equipment needed that were not included in the original estimate must be paid for on the same day they are purchased.

10. Pickup and Delivery Fees

At the start of a project, a service fee will be added for the pickup and delivery of materials. If additional material needs arise during the project, we will remain on the clock while gathering those items.

11. Camper, RV & Specialty Hauling Services

Wallet Friendly Restoration and Property Services offers hauling and transport services for campers, RVs, trailers, and other large or specialty items. The following additional terms apply to all hauling services:

  • The client is responsible for ensuring the item to be hauled is properly prepared, accessible, and road-legal (where applicable) prior to our arrival.
  • Wallet Friendly Restoration and Property Services is not responsible for any pre-existing damage to the item being hauled. A condition inspection may be performed and documented before transport begins.
  • Any permits, oversize load requirements, or special routing needs are the client’s responsibility unless otherwise agreed upon in writing.
  • Hauling rates and availability are subject to change and will be confirmed at the time of estimate.

12. Commercial Flooring & Floor Restoration

We provide commercial flooring services, including installation, restoration, polishing, waxing, and repair of tile, vinyl, and other commercial-grade flooring systems. Commercial projects may require an on-site assessment prior to estimating. Payment is due upon receipt of invoice.

Site Preparation: It is the client’s responsibility to ensure the work area is properly prepared and accessible prior to our arrival. This includes but is not limited to clearing the area of furniture, equipment, inventory, personal belongings, and any other obstacles that may interfere with the work. Failure to have the site prepared upon our arrival may result in delays, rescheduling, or additional charges as our time on-site is billable.

If you would like Wallet Friendly Restoration and Property Services to assist with moving items, this will be treated as an additional service and charged accordingly. This agreement must be confirmed in advance via text, email, written scope of work, or similar method, and the additional charge will be added to the final invoice.

Floor Waxing & Coating Services: For all waxing and coating services specifically, the client is responsible for ensuring that any items, equipment, or obstacles not intended to be waxed around are removed from the area before work begins. Any items remaining in the work area at the time of service will be treated as consent to work around them as-is. Wallet Friendly Restoration and Property Services is not responsible for any items left in the work area during service.

13. Animals, Plants, and Children

Wallet Friendly Restoration and Property Services is not responsible for any animals, plants, or children on the premises. Please ensure they are secured or removed from the work area prior to the start of any project to prevent accidents or damage.

14. Liability for Additional Services

Wallet Friendly Restoration and Property Services is not liable for the cost of any third-party services arranged without first allowing us the opportunity to inspect the work in question. If you experience an issue related to work we have performed, you must notify us so we can inspect and determine whether the problem is connected to our services or requires further attention.

If the issue falls outside our scope, we will inform you so you may proceed with another provider. If the issue is unrelated to our work, we will communicate that honestly as well. We are committed to transparency and resolving concerns; however, costs incurred from third-party services hired before we have had the opportunity to inspect our work will not be covered by Wallet Friendly Restoration and Property Services.

15. Estimate Validity

All estimates are valid for 30 calendar days from the date issued. Pricing, availability, and terms are subject to change after that period.

16. Contact

For any questions or clarifications regarding these terms, please contact us directly before accepting any estimate. Acceptance of an estimate constitutes full agreement to these terms as written.

17. Entire Agreement

These Terms of Service, together with the estimate, invoice, and any written scope of services provided to the client, constitute the entire agreement between Wallet Friendly Restoration and Property Services (“Wallet Friendly” or “the Company”) and the Client. By accepting an estimate and scheduling services through our website, email, text, or any other method, the Client confirms they have read, understood, and agreed to be bound by these terms in their entirety. Any conflicting or additional terms proposed by the Client are expressly rejected unless agreed to in writing by the Company.