1. Material List Notice

While we strive to provide accurate estimates for all materials, please note that some materials may not be estimated and priced upfront due to unforeseen conditions or unknown factors that become apparent only after the project has begun. Any additional materials that need to be purchased will be presented with a purchase receipt and must be paid for on the same day.

All material costs are based on current prices, which are subject to change based on the supplier and will be adjusted on an as-needed basis. Safety-related purchases (e.g., tick repellent for outdoor jobs) are also billable to the Client.

Materials are items that become part of or remain on/in your property as part of the completed work.

Tools and equipment required to complete your project may also need to be purchased or rented as the work progresses. In such cases, the Client will be responsible for the cost of these tools and equipment. However, all tools and equipment, regardless of who pays for them, remain the sole property of Wallet Friendly Restoration and Property Services (“Wallet Friendly”) and are used solely to perform the work. Tools will not be transferred to Client ownership or possession.

2. Billing Terms

Billable hours encompass all work related to your project, including on-site labor and off-site activities such as planning, procurement, coordination with vendors, travel time, project management, and any time spent sourcing, picking up, or delivering additional materials required during the course of the project.

Final Billable Hours and Rates: For projects requiring progress payments (e.g., weekly draws), billable hours and applicable rates will be tracked and calculated throughout the duration of the project. The final invoice will reflect the total accumulated hours and any adjustments made during the project. For projects without progress payments, the final billable hours and rates will be calculated and invoiced upon project completion.

3. Deposits and Payment Schedule

• Material Costs: Client shall pay 100% of all material, tool, and equipment costs upfront prior to project commencement. This ensures timely procurement necessary to fulfill the project scope.

• Labor Deposit: For labor estimates totaling $1,000 or more, a deposit of 50% of the estimated labor cost is required upfront to secure your project in our schedule.

• Progress Payments: For projects exceeding 24 total hours of work, over $1000, or projects extended due to unforeseen circumstances, progress payments are due every Friday until completion.

• Final Payment: Remaining balances must be paid in full upon completion of the project, no later than 6:00 PM on the day of project completion to avoid late fees.

4. Late Payment Policy

All payments, including progress payments (such as weekly draws) and final balances, are due by 6:00 PM on their respective due dates. Any payment not received by the specified due date will incur a late fee of 5% of the outstanding balance. Additional transaction fees may also apply. Persistent late payments may result in suspension or termination of services, and potential collections action.

5. Accepted Payment Methods

• ACH Transfers (bank details securely stored in Client Hub)

• Credit/Debit Cards (Note: 4% processing fee applies)

• Personal or Business Checks (made payable to Jerry Rousseau) – Preferred payment method
  Returned checks will incur a $40 processing fee. You may authorize automatic payments by written consent via email or text, or choose to pay manually online.

6. Travel and Service Area Surcharges

The estimate will include an approximation of how often travel to the project location will be required. Work performed outside Grand Traverse County will incur a $50 per day travel surcharge to cover additional transportation costs.

Please note that unforeseen travel expenses, such as additional trips needed to source materials or extended time spent traveling due to project delays, may occur during the course of the project. Such travel costs will be included in the final project total and billed accordingly.

7. Client Responsibilities Regarding Premises

Client shall ensure all animals, children, and plants are secured or removed from the work area to avoid accidents or damage. Client is also responsible for securing any valuables, fragile items, or personal property near the worksite.

The Company accepts no liability for injury, damage, or loss involving animals, children, plants, or personal property on the premises, including pre-existing conditions unrelated to our work.

Client must disclose any known special hazards or conditions (e.g., asbestos, mold, underground utilities) that could affect safety or project scope. The Client is responsible for providing safe, unobstructed access and workspace necessary to complete the project.

Wallet Friendly Restoration and Property Services shall not be liable for incidental or consequential damages arising from unforeseen conditions or normal work activities outside the agreed scope of work.

8. Limited Labor Warranty

Wallet Friendly Restoration and Property Services (“Wallet Friendly”) warrants the labor provided under this agreement to be free from defects in workmanship for a period of eighteen (18) months from the date of project completion.

This warranty applies to labor only and does not cover any materials, products, or fixtures, which may be subject to separate manufacturer warranties. Wallet Friendly does not warrant materials provided by the Client or third parties.

Warranty exclusions include, but are not limited to:

• Normal wear and tear

• Damage due to misuse, neglect, accidents, acts of nature, or improper maintenance

• Failures caused by manufacturer-supplied adhesives, fasteners, or installation methods

• Modifications, repairs, or work performed by anyone other than Wallet Friendly

• Failure by the Client to follow written or verbal maintenance instructions

• Pre-existing conditions or defects in the property

To make a warranty claim, the Client must notify Wallet Friendly in writing within the warranty period and allow a reasonable opportunity for inspection and correction. Wallet Friendly will determine whether the issue is covered under this warranty. If the defect is found to be within the scope of covered labor, we will correct the issue at no additional labor cost. Warranty claims may be denied if the Client hires a third party to perform repairs without first allowing Wallet Friendly to inspect and address the concern.

This Limited Labor Warranty is non-transferable and applies only to the original Client listed in the project estimate.

9. Estimate Validity

All estimates are valid for 30 calendar days from the date issued. Pricing, availability, and terms are subject to change thereafter.

10. Entire Agreement and Governing Terms

These terms, together with any additional terms outlined in estimates or project-specific agreements, constitute the entire agreement between the Client and the Company. By accepting an estimate and scheduling services, the Client confirms they have read, understood, and agreed to be bound by these terms. Any conflicting or additional terms proposed by the Client are expressly rejected unless agreed to in writing by the Company.

11. Contact

For questions or clarifications regarding these terms, please contact us directly prior to accepting any estimate.

12. Entire Agreement and Governing Terms

These terms, along with the details outlined in the estimate, invoice, and agreed-upon scope of services, constitute the full and binding agreement between the Client and the Company. By accepting an estimate and scheduling services, the Client confirms they have read, understood, and agreed to these terms.